Refund and Returns Policy for OLO Drop.
We want you to love your purchase from OLO Drop. If you are not satisfied, please review our policy below.
Returns
We accept returns within 30 days of delivery.
Items must be unused, in original packaging, and with proof of purchase.
Customers are responsible for return shipping costs (unless item is defective).
Refunds
Once your return is received and inspected, we will notify you.
Refunds will be processed to your original payment method within 7–10 business days.
Shipping fees are non-refundable.
Exchanges
If you received a defective or incorrect item, contact us within 7 days for a free replacement.
Non-Returnable Items
Perishable goods, personal care items, or customized products cannot be returned.
📧 Contact us at support@olodrop.com for return instructions.